Did My Order Go Through?
If you received an email confirmation, we received your order! If not, give us a call and we can help.
What Are Your Hours? Hours update as of April 30, 2018
Create Your Account VS Guest Ordering
Beverages
If a restaurant does not have beverages listed, we have an E-Store at checkout where you can purchase them. We have tried to add any specialty drinks that restaurants carry.
Forms of Payment:
We accept Visa, MasterCard, American Express, Discover & Cash. We do not accept personal checks or restaurant gift cards.
Comment/Questions About My Order
Please direct all questions or comments to WeDeliverEats.com or email info at wedelivereats.com or give us a call. 503-878-5968
Delivery Fee
Effective 2/14/18: The standard delivery fee starts at only $2.95. It will increases per mile and depending on your location to the restaurant you choose. This is calculated by Google Maps and GPS. Minimum orders are required depending on your location from some restaurants.
Convenience Fee: NON partnered restaurants that have remained on our site, are there with a 20% convenience fee up to $5.00. We have added this to orders from mostly chain restaurants (up to $5.00) to be able to pay your delivery waiters for delivering these orders to your door. It is a convenience to you that we have added these places in addition to the many partnered restaurants we offer. People requested that we offer these restaurants, and we like to keep our customers happy. Unfortunately, most of these or corporate run and we are unable to partner with them on a local level.
Out of Delivery Area?
We are continuously expanding our service area. Depending on the order amount, exact location and how much notice we are given, we may be able to serve you. Any deliveries outside of the service area will be handled on a case-by-case basis. We do our best to add your location to our Extended Delivery Zone.
Gratuity
For customer convenience, all orders are suggested at 10% gratuity for your driver. Yes! You are able to increase that. Most people tip between 20-25% on larger orders and 15-20% on small orders. If you feel that the service from the driver was unsatisfactory, please contact us at molly@wedelivereats.com or call the help line 503-878-5968 so that we can do our best to address the issue and ensure excellent service on future orders.
Your Mobile Waiter
Your professional and courteous mobile waiters carry thermal insulated delivery bags and boxes in their cars to ensure that your food is delivered hot and fresh each and every time we knock on your door. Our drivers pride themselves on the service that they provide. Drivers use their own vehicles, gas and cell phones. Like a waiter or waitress, they live on the tips they receive from customers. Unlike a waiter or waitress, they are generally only working on one customer’s order at a time so they can usually only complete 1-2 deliveries an hour.
Delivery Time
95% of all deliveries are made in under an hour. Delivery times vary based on traffic, the restaurant's ability to prepare food and weather conditions. We recommend that orders for more than 10 people be placed at least two hours in advance, but if you require a specific lunch time delivery, 24 hour notice is recommended.
Office Lunches and Corporate Accounts
We specialize in group lunch deliveries and drop off catering! Give our local Catering Manager a call for more details regarding keeping your office well fed! You can arrange your delivery days, weeks or even months in advance! We are here to help you save time. Let us do the work for you! WeDeliverEats.com offers preferred customer status to businesses and organizations that are ordering lunch or dinner for groups or individuals. Preferred customers enjoy reduced delivery fees and may be eligible for 30-day term billing. Corporate billing allows your company to cut costs by enhancing expense control and reducing administrative overhead associated with ordering, billing and reimbursement processes. If your business or organization wish to be considered for preferred status and/or for term billing, please apply now.
Secure Site
All credit cards are processed securely through BluePay Processing.
Discontinued Restaurant
Restaurants must maintain >70% prep/ready-time/pick-up rating, >85% accuracy rating and a 100% food quality rating to qualify for WeDeliverEats.com. If the restaurant is unable to maintain these standards, we are unable to offer them as an option for delivery or take-out. Customer service is our priority! This is also why some restaurants do not offer delivery during their normal dine-in hours/days or only offer a limited menu. They are just simply too busy to accomodate any additional orders. Customer service is their priority!
Rewards Program
You are now able to browse the e-Marketplace then use your reward points to purchase WeDeliverEats.com e-Gift Certificates or send them to someone else. Local restaurant e-Gift Certificates to be used while dining-in at the restaurant will be available soon! You must have an account to be able to use these (see Guest vs Acct login above)
Jobs
If you're interested in joining our team, emal jobs@wedelivereats.com
Gift Cards
Gift cards are available for purchase online. . Digital Gift e-Certificates are available. Send and receive electronic gift certificates from anywhere!
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